Privacy Policy

This Privacy Policy was last updated on 4th December, 2023

1. General Provisions

This website (the “Website”) is operated and owned by Dev Health Care (“Dev Health Care”, “we”, “us” or “our”). Dev Health Care is committed to protecting and respecting your privacy.

This Privacy Policy together with the Terms of Use apply to your use of this Website: and any of the services accessible through this Website (the “Services”).

This Privacy Policy details the methods and framework which we use to collect, process and use your personal data.

In the course of this Privacy Policy “personal data” (“personal data”, “personal information”) means data relating to natural person who is identified or can be identifiable directly or indirectly, in particular by reference to the data which is provided to us by you or collected by us from you and therefore come into the possession of the data controller, i.e., Dev Health Care.

We have been making our best efforts in order to comply with Data Protection Law (“Data Protection Law”).

Please be assured that you comprehend this privacy policy by taking a moment to read it carefully.

You are allowed to use this website if you agree to the terms of this privacy statement. Please do not use this website and leave if you do not agree with this statement of privacy.

It is important that the private data we have on file about you is correct and up to date. If your personal information changes while you are doing business with us, please let us know.

Children are not an intended audience for this website, and we do not knowingly gather information about them.

There may be links on this website to plug-ins, applications, or websites owned by other parties. It is likely that third parties to collect or share data concerning you when you click on those links or accept those connections.

2. About Us 

Regarding the private information you give us, we work as the data controller. Please email us at debdoot.bhattacharya@gmail.com if you have any inquiries about how we collect, organize, or use your data.

3. General Information

Medical tourism information is available from Dev Health Care. Although a large portion of our material is available on this website, we also provide our “Request for Information” services. When you fill out our online forms for Request for Information, the data you supply enables us to give you specific information on the locations of clinics in the countries you are considering that have medical professionals who can offer the therapy you need. In order to give you contact names, emails, and/or phone numbers for clinics and healthcare providers, as well as to enable you to independently investigate whether the clinics and healthcare providers live up to your expectations, we will share this information with them.
At your request, we will fax or electronically transmit your medical records to the clinic or healthcare provider of your choosing so that they can be reviewed. The clinic or healthcare provider of your choice will be in a better position to advise you on your medical treatment options, associated costs, recovery time following surgery, and the total duration of your stay in the country where the clinic is located, once they have received and reviewed your medical records.
We do not share your medical information, name, email address or any other personally identifiable information with any third parties except as we have explained in the above paragraph.
You can access our website home page without disclosing your personal data. Some aspects of our site are available to registered members only and as our terms require, you must provide us with the required registration information, which has to be complete, accurate and up to date.
We do have a health tourism related email service that you may subscribe to if you wish.  If you do subscribe to our email, we will stop sending it to you if you decide to opt-out by following the opt-out or “unsubscribe” instructions.
Every time when processing your personal data, we are governed by following principles:
  • Personal data is processed lawfully, fairly and in a transparent manner in relation to you;
  • Personal data is collected only for specified, explicit and legitimate purposes;
  • Personal data is always adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.

4. Purposes of Processing of Personal Data

Your personal information may be processed by us for various purposes. We must have a valid legal basis for processing data for each purpose. Generally, such legal grounds are as follows:
  • You have expressly consented to us processing your personal data;
  • Processing is required for us to comply with our legal obligations;
  • Processing is required for the performance of a contract in which you are a party or in situations where you requested processing before entering into a contract;
  • Processing is required to protect your vital interests or the interests of another natural person;
  • Processing is required to carry out a task carried out in the public interest or in the exercise of official authority laid upon us as controller;
  • Processing is necessary for the purposes of our legitimate interests or those of a third party.
What do we mean when we say “Legitimate Interest” and “Performance of contract”?

Legitimate Interest refers to our business’s interest in running and overseeing. We thus certify that before we process your personal data for our legitimate interests, we take into account and weigh any potential impact on you (both positive and negative) and your rights. Unless we have your consent or are otherwise required or permitted by law, we do not use your personal data for activities where the impact on you outweighs our interests.

Execution of contract refers to the processing of your personal information when it’s required to carry out a contract in which you are involved or to take action at your request in order to initiate such a contract.

5. Disclosure

We may disclose your personal data if such disclosure is required or permitted by law. 
For the purposes listed in this Privacy Policy, personal data may occasionally be shared between our internal departments (engineering, analytics, legal, customer, and marketing, among others) and with specific third-party service providers.
We demand that all third parties protect the confidentiality of your personal information and handle it legally. We only give our third-party service providers permission to process your personal data for the purposes that we specify and in line with our instructions; we do not allow them to use it for their own purposes.
The following reasons may still allow us to transfer your personal data in the absence of an adequate decision and appropriate safeguards:
    • we have informed you of the potential risks associated with data transfers and you have expressly consented to the proposed transfer of your personal data;
    • the transfer is required for the performance of a contract that you have concluded with us, or if you have requested that we perform pre-contractual measures;
    • the transfer is required for the conclusion or performance of a contract that we have concluded with another natural or legal person for your benefit;
    • the transfer is necessary for significant reasons of public interest;
    • the transfer is necessary for the establishment
    • If you are legally or physically unable to give consent, the transfer is required to safeguard your vital interests or the interests of others;
    Kindly do not hesitate to get in touch with us if you would like further details about the mechanism by which we transfer your personal information.

6.  Acquisition of our Company and other Transactions

In the unlikely event of insolvency, bankruptcy, or receivership, wherein personal information would be transferred as one of the business assets of the company, information about our customers, including personal data, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets.

Sometimes we might decide to purchase or sell assets. In these kinds of transactions, in the event that we are bought out by or combined with another business, we might transfer certain information about you. In such a case, prior to the transfer of your personal data, we will expressly notify you via email or by placing a noticeable notice on this website. By contacting us using the information provided in this Privacy Policy, you have the ability to object to such a transfer at any time.

7.  Security Processes

Using the Secure Socket Layer (SSL) protocol, the website is encrypted. Entering passwords or other sensitive data is made extremely secure thanks to this. Transcripts of chats are also encrypted in transit. Every transcript is kept up to date on safe servers. Multi-layered security controls, such as firewalls, role-based access controls, and passwords, guard access to stored data. Even though we take precautions to protect your personal data that are widely acknowledged as industry standards. In compliance with this Privacy Policy and applicable law, we take reasonable security measures to safeguard the confidentiality and integrity of your personal data, both during transmission and after it is received. We have been doing everything in our power to protect your personal information by adhering to all appropriate industry standards.

We cannot, however, ensure that security breaches won’t happen because there is no totally secure method of storing data electronically or transmitting data over the Internet. Notwithstanding the aforementioned, we disclaim all liability for the deeds of hackers and other unapproved third parties who violate our prudent security protocols.

8. Cookies

Please be aware that cookies may be used by us. Users may use cookies to create user accounts (should we provide that service at any point), but we may also use cookies in the future to support the operation of other tools, services, and features. In particular, we use cookies to improve your use of our functions. Cookies are little programs that improve your use of the Internet in general. Cookies, web beacons, and log file information are used for the following purposes: (a) storing data so you don’t have to enter it again when you visit our site; (b) delivering tailored content and information; (c) tracking the success of our marketing campaigns; (d) keeping an eye on aggregate metrics like the total number of visits and pages viewed; and (e) keeping track of your entries, submissions, and status in contests, sweepstakes, and promotions . There is no sharing of the collected data with outside parties. By changing the relevant browser setting, you can disable your cookies. Please refer to your browser’s HELP menu to find out how to disable cookies. You may have less or worse experience using the Internet and our site if you disable cookies. Cookies do not reveal personal information. Some of our site’s features may not function properly if your cookies are disabled, and the site might not look to be operating as intended. We may utilize your email address and IP address for assessment and diagnostic purposes in an effort to identify and fix functional problems with our servers and associated programming. We will collect and aggregate site visitors’ and members’ IP (Internet Protocol) addresses in order to provide demographic information to potential partners, investors, or advertisers, or for other purposes designed to promote or benefit our web site or business in general. This information is not personally identifiable. When you visit this website, we may collect certain information about your visit, such as:
  • Your IP or proxy server IP;
  • Basic domain information;
  • Your Internet service provider is sometimes captured depending on the configuration of your ISP connection;
  • The date and time of your visit to the website;
  • The length of your session;
  • The pages which you have accessed;
  • The frequency with which you visit our site each month;
  • The size of file you look at;
  • The website which referred you to our website; and
  • The operating system which your computer uses.
Cookies can help us manage subscription or private areas on our website, record user-specific tracking information or aggregate visitor tracking information, display visitor preferences for future visits, record recording sessions, and deliver user-customized content based on user-specific data like browser type, screen resolution, and so on. No information obtained is given to outside parties. We carry out these tasks for the benefit of the site’s users in order to give everyone a better, more efficient, and pleasurable user experience

9.  Service Providers

Third-party businesses and individuals may be hired by us to facilitate this website or our service, to provide the service on our behalf, to carry out website-related tasks (such as, but not limited to, database management, maintenance services, web analytics, and feature enhancement), or to help us with usage analysis. These third parties are required to keep your personal information private and may only access it to carry out these tasks on our behalf.

10. Your Legal Rights

You have specific rights regarding the personal information we have about you under the Data Protection Law. You can use the contact information provided in this Privacy Policy to get in touch with us at any time to exercise these rights.

  • The ability to ask for access to your personal information. This implies that you have the right to ask for a copy of the personal information we have on file about you and verification that the processing is legal.
  • The ability to ask for personal data to be corrected. This implies you have the right to request the correction of any erroneous or incomplete information we may have about you.
  • The ability to ask that your personal information be deleted. This gives you the ability to request that we erase or remove personal information when there is no legitimate reason for us to keep using it. Additionally, you have the right to request that we delete or remove your personal data in cases where you have successfully objected to processing, in which we may not have processed your information lawfully, or in which erasing your personal data is necessary to ensure compliance with any applicable laws. Please be aware that there are situations in which we might not be able to fulfill your request for erasure due to particular legal reasons. If this is the case, you will be informed at the time of your request.
  • The right to object to processing. You may object to processing of your personal data where you know or have grounds to assume that such processing impacts on your fundamental rights and freedoms. Also you have the right to object processing at any time where we are processing your personal data for direct marketing purposes. We may demonstrate that we are processing your data due to legitimate grounds which in certain circumstances override your rights and freedoms.
  • The right to request restriction of processing of personal data. You may request us to suspend the processing when you want us to make the processed data accurate; or the processing of data is unlawful but you do not want us to erase it; or if you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • The right to request the transfer of your personal data to you or to a third parties. It means that upon your request we will provide you, or a third party you have chosen, with your personal data in a structured, commonly used, machine-readable format.  Please note that this right only applies to data which are processed by automated means and only in cases where  you provided us with the relevant explicit consent to such processing or processing is used in course of performance of contract.
  • The right to withdraw consent at any time. You may withdraw your consent to processing of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise any of the rights set out above, please contact us directly via email specified in this Privacy Policy.

11. Data Retention

Your personal information will only be retained by Dev Health Care for as long as is required to fulfill the purposes for which it was collected, including but not limited to meeting any legal, accounting, or reporting obligations.

The nature, sensitivity, and quantity of your personal data, the possibility of harm from its unauthorised use or disclosure, the reasons we collected and processed it, and any applicable legal requirements are all considered when deciding how long your personal data will be retained by us.

If we are using your personal information for marketing, we might get in touch with you once a month or less to make sure you still want to receive our offers. Sending the proper request or statement to our email address will allow you to request that we not use your personal data for marketing purposes or to object to such processing at any time.

We might occasionally anonymize and/or pseudonymize your personal information for statistical analysis. In these situations, we will not be able to link your personal information to you, and we can use it for as long as we want without giving you any more notice.

12. Age of Consent

Only individuals, businesses, or other legal entities that are able to form legally binding contracts under the laws of their home countries are permitted to use this website. You affirm that you are of legal age in your state or country of residence by accepting this privacy statement. Children are not the target audience for this website, and we do not knowingly gather information about them.

13. Changes to Privacy Policy

We reserve the right, at any time and from time to time, to alter, amend, or modify this privacy policy without prior notice, including in order to comply with applicable laws and regulations. Any updates, alterations, or revisions will be published on this page.  To continue using this website and its services, you might be asked to read and agree to the updated terms, which will appear on screen.

14. Links to Other Websites

Any third-party websites or services to which we may link from this website are not under the control of Dev Health Care regarding their privacy policies or content.

15. Google API Services User Data Policy

The Google API Services User Data Policy, including its limitations on use, is adhered to by Dev Health Care Apps. Please refer to the Google API Services User Data Policy for further details.

16. Youtube API Services

Some of our platform’s functionalities rely on YouTube API Services. Users should therefore be aware that by using these features, they are also subject to YouTube’s privacy policies. Additionally, users are subject to Google’s Privacy Policy when using our services, which incorporate YouTube API services.

17. Email Referrals

We will ask for your friend’s name and email address if you would like to use our email referral service to tell a friend about our products or services. If you enjoy our website or services, you may choose to use them. We’ll use that data to send your friend a one-time email inviting them to check out the product or service you’ve chosen on the website. To manage this function, we might work with a third-party provider; however, they are only allowed to use the data you submit to enable this one-time email. As part of our email referral service, we constantly strive to obtain permission to communicate with you in the future. This implies that we will only send your friend a confirmation email if you provide us with your friend’s name and email address. We will ask your friend in this email if they would like to receive future communications, be added to our mailing list, learn more about us, our website, or our services. We can only add your friend to our mailing list and send them emails with our marketing materials if they give us their express consent.

18. Request for information

To verify your identity and uphold your right to access your personal data (or to exercise any other rights), we occasionally might need to ask for specific information from you. This is a security precaution to make sure that no one who isn’t supposed to receive it receives personal information. In order to expedite our response, we might also get in touch with you to request more details about your request.

19. Time Limit To Respond

We promise to respond to all of your valid requests in a timely manner—one week, at the latest. If you have made multiple requests or your request is extremely complex, it might take us longer than one week to complete it. If this happens, we’ll let you know and provide you with updates.

20. Complaints

If you believe the processing of your personal data violates the relevant data protection law, you have the right to file a complaint with a data protection authority, preferably in the state or nation where you regularly reside, work, or where the alleged infringement occurred. Please get in touch with us as soon as possible so that we can address your concerns before you file a complaint with the appropriate supervisory body.

21. Questions and contact information

Please use the following email address to contact us at any time with questions or concerns regarding this Privacy Policy, the gathering, use, or handling of your personal information: debdoot.bhattacharya@gmail.com

You may also write to us at Dev Health Care , 56 Oxytown, Sibrampur, Kolkata – 700061, India.

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